At CareerQuest, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you participate in our programs or use our website.
1. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, phone number
- Date of birth and age
- Educational background and interests
- Parent/guardian contact information (for students under 18)
- Payment and billing information
- Career goals, interests, and assessment results
Automatically Collected Information
When you use our website or online platform, we may automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Cookies and similar tracking technologies
Student Work and Participation Data
- Submissions, projects, and assignments
- Session attendance and participation
- Communication with instructors and peers
- Feedback and assessment information
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our programs and services
- Process registrations and payments
- Communicate with you about your program participation
- Provide personalized career guidance and recommendations
- Monitor and improve our programs and services
- Send you updates, newsletters, and marketing materials (with your consent)
- Comply with legal obligations and protect our rights
- Ensure student safety and platform security
3. Information Sharing and Disclosure
We Do Not Sell Your Information
We do not sell, rent, or trade your personal information to third parties.
We May Share Information With:
- Service Providers: Third-party vendors who help us operate our programs (e.g., video platform providers, payment processors)
- Guest Speakers and Mentors: With your consent, to facilitate program activities
- Parents/Guardians: We share student progress and participation information with parents/guardians of minor students
- Legal Requirements: When required by law or to protect rights and safety
4. Student Privacy Protection (COPPA & FERPA Compliance)
Children Under 13
Our programs are designed for teens ages 14-22. We do not knowingly collect information from children under 13 without verifiable parental consent.
Students Ages 13-17
For students under 18, we require parent/guardian consent before collecting personal information. Parents have the right to review, update, or delete their child's information.
Educational Records
Student educational records are protected in accordance with applicable laws including FERPA (Family Educational Rights and Privacy Act).
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure video conferencing platforms
- Limited access to personal information
- Regular security assessments
- Staff training on data protection
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, contact us at privacy@careerhub.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve user experience
- Deliver relevant content
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Student records are retained in accordance with educational record-keeping requirements.
10. International Users
Our services are operated in the United States. If you are accessing our services from outside the U.S., your information may be transferred to and processed in the United States.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending an email notification (for material changes)
Your continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: